FAQS
Your Moving Questions, Our Expert Solutions
We offer comprehensive household moving services here in California - specializing in Greater Los Angeles Area moves, including packing, loading, transportation, unloading, and unpacking. We also provide packing supplies as requested and bring plenty of moving equipment and gear.
You can request a free, no-obligation quote by calling us directly (818-232-5177). We will need details about your move, such as the size of your home, the distance of the move, and any specific/speciality services you request.
We recommend decluttering your home, packing items you won't need immediately, labeling boxes clearly, and creating an inventory of your belongings. We can provide a detailed moving checklist to help you prepare. We also offer full-service packing as requested, simply let us know.
Yes, you can reschedule your move. We recommend contacting us as soon as possible to arrange a new date. Rescheduling is subject to availability.
Yes, we offer a range of packing supplies, including boxes, bubble wrap, packing tape, and protective materials. You can purchase these supplies separately or as part of our full-service packing option. We do provide a fair amount of supplies at additional charge (mattress cover, extra boxes, tape, etc.).
We have all the needed insurance and best standard for the industry. Both cargo/transport insurance as well as business liability cover. - we can provide a COI if needed/requested
Yes. The Bureau of Household Goods and Services oversees and regulates household moving companies here in California. They issue CAL-T Permits (household mover license), our permit number is: CAL-T200627. And you can search household mover permit holders on the following website: https://search.dca.ca.gov/hhm_search
We recommend booking your move as early as possible to secure your preferred moving date, especially during peak moving seasons (spring and summer). We’ll do our best to handle your short-notice move also (in some cases we can even handle same-day moves), give us a call for availability and to book your move.
Yes, we require a deposit to secure your booking. The deposit can be paid through the client portal where you receive your moving quote. We can also accept Zelle or Venmo for the deposit.
Our cancellation policy is as follows:
Full refund if canceled more than 10 days before the scheduled move date.
50% refund if canceled 4-10 days before the move date.
No refund if canceled less than 4 days before the move date.
Yes, we have experience moving specialty items, including pianos, antiques, and artwork. Please let us know in advance if you have any specialty items so we can make the necessary arrangements.
We recommend decluttering your home, packing items you won't need immediately, labeling boxes clearly, and creating an inventory of your belongings. We can provide a detailed moving checklist to help you prepare. We also offer full-service packing as requested, simply let us know.
Yes, you can pack your own belongings. We can provide packing supplies and tips to help you pack efficiently and safely.
Our team is trained to handle fragile and valuable items with care. We use specialized packing materials and techniques to ensure their safe transport. Please inform us of any items that require special attention.
While we take great care to protect your belongings, accidents can happen. If any items are damaged during the move, please report it to us immediately. We will work with you to resolve the issue and process any claims under our insurance policy.
We use professional-grade equipment and packing materials to protect your belongings. Our team is trained in safe moving practices.
